Principal-In-Charge-Healthcare – Northern California


Client Overview:

Founded in 1940, the firm is a healthcare, education and civic architecture firm with a sustainable approach to design. They create high-performance architecture and interior design solutions that not only wow and withstand, but also enrich people’s lives and serve the greater good. The firm has always been at the forefront of innovation with a laser focus on the ever-changing landscape of the design profession. As a digital practice, they are using the power of data and computational design to develop faster, simpler, and more robust methods of delivering design solutions, which also making that experience for their clients better than ever. They celebrate their thought leaders and give them every opportunity to do their best work. They collaboratively organized their firm to focus on three key areas of the business: Design, business development/client relationships, and operations, with the key understanding that the practice of design is a team sport.

The firm’s purpose, beyond themselves, is to partner with their clients and communities to serve the greater good. This is done through passionate and empowered teams engaged in a creative process resulting in impactful design solutions that enrich people’s lives. Whether it’s improved health with their healthcare clients, educating the next generation with their education clients, or community support through their civic clients, they design for a positive human experience. Their strategic goals over the last few years were concentrated on strengthening the firm from the inside through staff development, optimum working environments, clear firm leadership and organization that allows everyone to do their best work. They are now focused on where they do that work and expanding their market share in the regions in which they work, to be a nationally recognized leader in their markets connecting growth, innovation, diversity – and the best people – to design, vibrant, healthy communities.

The firm is a collaborative culture that prides itself on giving people a place to do their best work. They continually strive to attract the brightest talent and provide opportunities and career paths for their staff and inspire their people to be the best they can be, both personally and professionally. They offer a culture where our thought leaders are celebrated, solutions stories are told, and a work/life balance is critical. The leadership team that complements the President/CEO is practice leadership, design, operations, marketing, finance, and human resources.  Attention is given to the leadership of design, practice leadership/client relationships, and operations. They are a fairly flat organization that finds great strength in diversity, with diversity being defined: “We cannot design for the human experience if we cannot be human. To serve every human individually and entirely, we need people that reflect the diversity of our communities. By leveraging that diversity, we create the conditions for an engaged, agile, and resilient workplace.”

Read More About The Role

About the role:

This is a newly created position based on the firm’s strategic business plan to expand their healthcare market share in the Northern California region and beyond. The successful candidate will co-lead this region, report to the Chief Practice Officer and collaborate with the Healthcare Practice Leaders in design and planning, Project Managers and staff in the San Jose, Sacramento offices. This individual should have an established client base and experience winning and leading large-scale acute care and outpatient projects.

Specific responsibilities of Principal-In-Charge are planning, coordinating, and overseeing a major project or projects through all phases of development.  Where applicable, gives direction to assigned staff.  establish and maintain budgets, schedules, and monitor adherence of terms of contract expectations.  Has responsibility for client contact and authority to direct, control, and monitor all project activities.  Strong ability to multi-task and prioritize.  Ability to oversee several groups performing work or supporting work. Responsible for ongoing marketing, business development and maintaining a consistent backlog of work. Responsible for becoming a known presence in both the design and client communities, functioning as the co-ambassador of the firm in the Northern California region.



  • Bachelor’s degree in Architecture from an accredited university. Architectural strongly recommended
  • Minimum of twelve years of experience in the production and coordination of documents in all phases of an architectural practice and in management of projects is highly desired.
  • Active participation in professional organizations specific to the healthcare industry.
  • Proven track record of nurturing new and existing client relationships and winning work.



  • Establish productive working relationships, and deal effectively and cooperatively with clients, team members, consultants, and government agencies.
  • Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.
  • Resolve issues related to team members and consultants.
  • Ensure that coaching, mentoring, and performance-enhancing feedback of assigned team members are provided.
  • Direct overall verbal and graphic communication of complex project concepts to clients, public agencies, and project team members, and be primary point of contact for all client issues.
  • Resolve “lost opportunity” issues, including staffing adjustments, review of contractual obligations, and scope of service.
  • Promote the values and culture of the firm’s.
  • Collaborate with Business Operation, Design, Project Management, Technical, and Business Development Area Leaders.
  • Listen and communicate effectively and professionally in a wide variety of settings inside and outside the firm.



  • Give assignments to office support staff, consultants, and vendors clearly, effectively, and professionally
  • Monitor employee performance and take appropriate action to provide feedback both positive and negative performance.
  • Supervise and manage multiple clients and project managers for all phases of projects.
  • Ability to supervise several groups.
  • Ability to lead and inspire others with integrity, commitment, and dedication to accomplish client, project, and firm objectives.
  • Self-motivated and ability to work as part of a team or independently, depending upon the situation.
  • Ability to travel as needed.



  • Write RFP’S and negotiate contracts and fees with clients and consultants.
  • Ability to review and edit specifications.
  • Understands all aspects of Project Management.
  • Ensure that the documents meet the client standards and all firm protocols.
  • Write articles for professional publications of architecture and construction industry.
  • Write training material for staff development.
  • Sign drawings or documents as the Architect of Record or lead professional



  • Write and develop project marketing interview materials. Participate and lead in project marketing interview.
  • Primary proponent for project pursuit.
  • Ability to market project capability through public presentations and professional publications.
  • Attend conferences, events, and other networking opportunities.
  • Develop new client contacts.
  • Develop a network of current and past clients and industry partners.
  • Develop relationships with agency leaders in their markets.
  • Represent the firm in the industry and in the community.
  • Maintain an appropriate backlog of work.
  • Acquire work that is in line with the firm and office/studio goals.
  • Strong client and customer orientation.
  • Need to participate as a PIC in market leadership in the firm.



  • Demonstrate motivation in seeking new responsibilities and challenges.
  • Set goals, prioritize, and plan work activities for self-management and use time efficiently.
  • Review and assist staff in setting budgets, goals, and preparing work plans that clearly define their expectations, and take appropriate action when they are met and when they are not met.
  • Encourage professional and beneficial relationships to the firm with consultants.
  • Monitor staffing plans to projected workloads to meet expected project timelines and project budgets.
  • Adjust staffing when needed.
  • Resolve collection of aged accounts and any financial issues with clients.
  • Responsible for ensuring that all the firm’s procedures, standards, and protocols are followed.
  • Manage risk (identify, define, assign, etc.)
  • Lead the project team for Go/No Go decisions of project pursuits.
  • Co-lead the office or studio as part of the Management Team.
  • Serve as an example of the firm’s leadership that strives to achieve the firm’s strategic and business goals.
  • Provide support and leadership to other offices, studios, and groups.



  • Ensure that project managers support design and follow design intent and quality on all projects.
  • Ensure that project design supports firm’s design goals.



  • Ensure that documents are reviewed for quality, coordination, and compliance with the requirements of deliverables and client standards in all phases.
  • Review cost estimates and conduct value analysis.
  • Resolve plan check and approval issues with the agencies and client.
  • Ensure that materials and systems meet the firm’s and client standards and are within budget.
  • Oversee and resolve issues during construction phase of all work under their supervision.
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